Services

Services : Competence and Training Manager (m/f/d) – International Support & After Sales Service

Contact
Career-Contact-Human-Resource-Rohde-Schwarz.jpg

Your Rohde & Schwarz recruiting team is looking forward to receiving your application.

Info
City/region
Munich (Germany)
Entry level
Professionals
Employment Type
Full-time, unlimited
Ref. Number
8449

Your tasks

  • Identification of competencies relevant for the support service
  • Development of a support service-specific competency model
  • Implementation of a suitable method to evaluate competencies (tests, interviews, performance assessments, feedback from supervisors).
  • Setup of a global accreditation program incl. auditing (-process)
  • Monitoring and controlling of qualification reports in cooperation with local R&S entities.
  • Integration of capability management into strategic HR processes (recruitment, planning, and development).
  • Identification of training needs (based on competency management).
  • Planning of training and development programs, including train-the-trainer programs, seminar design, and quality checks in cooperation with the R&S training academy.
  • Evaluation and continuous improvement of training.
  • Budget planning and controlling of training programs.

Exciting insights into Rohde & Schwarz

Our colleagues provide insider information about:

  • Daily adventures and challenges
  • Our passionate team
  • The technologies behind the innovative projects and solutions

Your qualifications

  • Bachelor or Master degree in business administration, engineering , human resources development, or a related field.
  • Several years of experience in technical support or customer service in a technology-oriented company.
  • Knowledge of developing competency models and applying competency evaluation methods.
  • Experience in integrating competency management into strategy and personnel development.
  • Expertise in identifying and analyzing training needs.
  • Excellent communication skills and the ability to interact with different departments and management levels.
  • Excellent English language skills (spoken and written).
  • Strong analytical and problem-solving skills. - Well-structured work style and the ability to work in a fast-paced and rapidly changing environment.

Interested?

We are looking forward to receiving your application! Ideally, you should apply online with the reference number. If you have any questions, please feel free to contact your recruiting contact via LinkedIn or XING.

Equal opportunities are important to us. We are looking forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, ideology, disability, age as well as sexual orientation and identity.

Reference number: 8449

Recruiting contact: Sophia Schmitt
Rohde & Schwarz is a global technology company with approximately 14,000 employees and three divisions: Test & Measurement, Technology Systems and Networks & Cybersecurity. For 90 years, the company has been developing cutting-edge technology, pushing the boundaries of what is technically possible and enabling customers from various sectors such as business, government and public authorities to maintain their technological sovereignty.

Our offer

  • Opportunities to work from home

    Opportunities to work from home

  • Flexible working hour models

    Flexible working hour models

  • Attractive compensation

    Attractive compensation

  • Training & continuing education

    Training & continuing education

  • Parking spaces

    Parking spaces

  • Occupational pension scheme

    Occupational pension scheme

  • Privately owned company

    Privately owned company

  • Health care

    Health care

  • 30 days of vacation

    30 days of vacation

  • Company doctor

    Company doctor

  • Family services

    Family services

  • Promoting innovation

    Promoting innovation

  • Marriage and birth benefit

    Marriage and birth benefit

  • Long-term & attractive work environment

    Long-term & attractive work environment

  • Special payments

    Special payments

More information

who we are

Who we are

Award

Award