Written by Li Shih Ooi | July 11, 2024
How an established communication provider in Asia Pacific uses R&S Mobile Network Testing solutions to monitor their Private Network performance
The company is a global network communication solutions and services provider, catering to the needs of customers for Smart 5G Private Network, Smart Home, Smart Retail, Smart Transportation and Smart City. They have been consistently delivering high-quality products and services to its clients, and its latest success story is a testament to its commitment to excellence.
They have recently implemented a Private Network Performance Monitoring System using solutions provided by Rohde & Schwarz. Our system has enabled the company to monitor the performance of its network in real-time, verify the delivered Quality of Service (QoS), identify issues as they arise, and take corrective action before they escalate.
It also provides detailed reports on the performance of the network, which helps the company to identify areas for improvement and optimize its network for better performance. The detailed information on the root cause of issues also helped the company to improve its troubleshooting capabilities where they can quickly identify and resolve them. This has resulted in faster resolution times, improved customer satisfaction, and reduced downtime for clients. The regular reporting also helps the company to keep its clients informed about the status of their network and the steps being taken to ensure its optimal performance.
Overall, the implementation of the Private Network Performance Monitoring System has been a game-changer. The system has enabled the company to deliver better quality services to its clients, improve its troubleshooting capabilities, and optimize its network for better performance.
The solutions that the customer has implemented:
- QualiPoc probes are portable devices that can be used to measure the quality of service (QoS) and quality of experience (QoE) of a network. The customer used these probes to collect data of network performance in real-time, which helped the company to identify issues early before they become critical.
- SmartMonitor provides real-time visibility into network performance. The customer used this solution to monitor the performance of its network and identify areas for improvement.
SmartMonitor is collecting and monitoring the data
SmartMonitor is collecting and monitoring the data
Open Lightbox
- SmartAnalytics provides insights into network performance. The customer utilized this solution to analyze the data collected by QualiPoc probes and SmartMonitor and to identify trends and patterns in network performance. The solution also helped the company to generate regular reports on network performance for their clients.
With the new applications of 5G private networks, the demand for throughput, availability, quality of service, and latency are crucial and hence real time monitoring is essential, to be aware of the network performance at any given point in time for the service providers.
