Service that adds value

Service that adds value

Rohde & Schwarz Malaysia

Service - Rohde & Schwarz Malaysia

Authorized service and accredited calibration center in Malaysia

Rohde & Schwarz Malaysia (RSMY) has full-fledged service center. It is equipped with the latest ATE based calibration systems to comprehensively service Rohde & Schwarz wide range of test equipment.

Our extensively trained and resourceful support teams allow us to provide high quality local service with fast turnaround.

Here you can download the RSMY service brochure.

Instruments serviced in a year
>1,500
On time delivery
90%
Low return repair rate
0.036%
Turnaround time
5 days

Accreditation and certification

ISO 9001:2015

ISO 9001:2015

  • Sales, order processing
  • Installation, commissioning
  • Repair and maintenance
MS ISO/IEC 17025:2017

MS ISO/IEC 17025:2017

Laboratory – technical competence and management system requirements

First line service center authorized by Rohde & Schwarz GmbH & Co. KG

First line service center authorized by Rohde & Schwarz GmbH & Co. KG

  • Quick turnaround time
  • Low return rate for repaired instrument

Our unique value to customers

Our range of services

contracts

Contracts and agreements

Service Options

  • Repair and/or Calibration contract sold by Sales at the point of new equipment sale

Comprehensive Service Contracts (AMC)

  • Similar to a service option but sold by service after standard warranty or contract expires
  • Fixed price long period break down maintenance
  • Fast turnaround with reduced ownership cost
  • Best customer experience

Service-level Agreements

  • Custom tailored agreement ensuring maximum system availability and cost transparency


lab services

Lab services

Accredited Calibration

  • ISO/IEC 17025:2017

Manufacturer Calibration
Time And Material Repair

  • Spare part and labor services

Expedited Service

  • Standard, within 3 days and weekend expedite services available

Option Upgrades

Spare Part Sale*

*Available for specific products only

Onsite

Onsite services

Onsite Calibration

  • Limited onsite repair services also Offered Onsite Option Upgrades
  • Onsite service available along with onsite calibration

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