Your Rohde & Schwarz recruiting team is looking forward to receiving your application.
Rohde & Schwarz is a leading innovator in the media technology industry, providing cutting-edge solutions that empower our clients to create, manage, and deliver content more efficiently and effectively. We are committed to driving success through innovation, collaboration, and exceptional customer service. We are seeking a proactive and customer-focused Account Manager for the US West to join our team. The ideal candidate will have a strong background in account management and sales, with a deep understanding of the media technology landscape.
Your tasks
- Drive sales growth by identifying net new opportunities for selling our media technology solutions to existing and new clients, working closely with the sales team to achieve revenue targets
- Develop and maintain strong relationships with key accounts in the Western US region, acting as the primary point of contact for clients
- Ensure high levels of customer satisfaction by understanding client needs, addressing concerns, and providing exceptional service
- Coordinate with internal teams, including technical support, product development, and marketing, to ensure client needs are met and issues are resolved promptly
- Develop account strategies and plans to achieve customer retention and growth objectives
- Stay informed about industry trends, competitor activities, and market developments to provide valuable insights to clients and internal teams
- Prepare regular reports on account status, sales activities, and customer feedback, ensuring CRM is updated
- Represent the company at industry events, trade shows, and conferences to strengthen client relationships and generate new leads