Your Rohde & Schwarz recruiting team is looking forward to receiving your application.
Info
Ciudad/región
Ra'anana (Israel)
Nivel
Jóvenes profesionales
Employment Type
A tiempo completo, ilimitado
Ref. Number
9239
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Your tasks
• Serving as the first customer contact point for the service department.
• Generating quotations pertaining to service-related queries.
• Assisting in commercial and technical order clarification.
• Processing service jobs and orders via SAP.
• Tracking and monitoring service jobs (end-to-end) to meet committed service deliveries.
• Taking overall responsibility for all service/operation tasks, from the very first RMA to the complete operation.
• Being the right hand of the service management, engaging to take action, controlling and administering the service and operation.
• Communicating with versatile customers, taking personal care, and representing our service operations in front of the customers using CRM.
• Controlling and managing export and import of service operation shipments.
• Maintaining contracts and agreements.
• Ensuring teamwork and collaboration within our operative environment, including service operations, warehouse, carriers, sales team, and customers.
• Support the company admin activities and be a backup for the sales order processing activities
Exciting insights into Rohde & Schwarz
Our colleagues provide insider information about:
Daily adventures and challenges
Our passionate team
The technologies behind the innovative projects and solutions
Your qualifications
• Experience using SAP tools for ERP and CRM is an advantage.
• Prior experience working with SAP ERP systems.
• Strong communication and interpersonal skills.
• Good customer service demeanor, attention to detail, and possess.
Interested?
Office relocation to Rishon LeZion planned at the beginning of 2025
Rohde & Schwarz is a global technology company with approximately 14,000 employees and three divisions: Test & Measurement, Technology Systems and Networks & Cybersecurity. For 90 years, the company has been developing cutting-edge technology, pushing the boundaries of what is technically possible and enabling customers from various sectors such as business, government and public authorities to maintain their technological sovereignty.